Select the package that works best for your company

FREE

$0 /Month

This includes:

Up to 50 active users

Up to 50 active learners

Up to 15 active courses

Up to 5 appraisals

Storage 1GB

Standard Report

Standard competency library

Standard appraisal

BASIC

$149 /Month

Or pay annually and save more

Include all FREE features, and:

up to 150 active users

up to 300 active learners

Unlimited courses

Unlimited appraisals

Storage 50GB

Advanced Report

Custom Homepage

Standard and Mass Appraisal

Most Popular

PREMIUM

$449 /Month

Or pay annually and save more

Include all BASIC features, and:

up to 600 users

up to 1,800 active learners

Unlimited courses

Unlimited appraisals

Storage 1TB

Customized Report

White Label (Beta)

Self Support Portal

ENTERPRISE

Contact

for free consultancy

Include all PREMIUM features, and:

Start from 600 active users

Start from 1,800 active learners

Competency Management

Talent Development

Performance Management

Gamification

AI content creation (Beta) 

 VIP Onboarding 

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Compare our plans

Pricing

Bill monthly

You can pay monthly with Credit Card option

Bill annually to save more

You can pay annually and save up to 33%.

Account

Number of Admin account

Number of Member account

Number of Learner account

Training management

Talent management module includes: program management, courses, classes, class schedules, study materials and quizzes.

Course

Number of admin accounts

Number of courses

Number of classes

Standard Session

Number of materials in a session

Number of sessions in a class

Material

Training materials include: documents (PDF, Word), videos, interactive files or quizzes.

Storage limits

File size limit 

Number of quizzes

Competency management

Competency framework management module includes: competency profile, competency dictionary, position and appraisal.

Competency assessment

Number of competency assessments

Create appraisal

Competency assessment with various types: 360 or 180 or self-audit.

Competency management

Manage competency dictionary

Number of positions

Position with detailed competency.

Email on/off function

Expert & Content Hub

Hub offers courses with a variety of skills from leading experts.

Advanced Features

Report

We offer both prebuilt and customized report according to each module.

Gamification (Beta)

This advanced feature allow you to gamify your learner's experience with dynamic sequences, badges, points and leaderboard

Certificate (Beta)

Learner will receive a certification as part of their learning experience.

Custom Homepage 

Custom URL 

Single sign-on support

White label

Customer support service

Self service support

Explore tutorials, guides on anything you need by accessing to customer portal.

Unlimited email support

Support by SMARTR's staff via online channel from 9am to 4pm (Monday to Friday).

Online support via Customer Portal

Live chat support

Support by SMARTR's staff via online channel from 9am to 4pm (Monday to Friday). It is only available for certain regions

Priority Email Support

We will prioritize your support ticket through email .

Self paced and Online training

We offer both self-paced and webinar with live instructors

Dedicated Account Manager

Received tailored onboarding and personalized support.

BASIC

For small and early-stage company or team/ Early-stage company/team needs to kickstart on their L&D programs.

with limited usage

149 USD/month

1,350 USD/year



Unlimited

Up to 150

Up to 300


Unlimited

Unlimited

Unlimited

Unlimited

 50 GB

 600 MB

Unlimited

Unlimited

Basic

Fixed layout

Google

Most Popular

PREMIUM

$1,900/Year

499 USD/month

4,500 USD/year


Unlimited

Up to 600 

Up to 1800

Unlimited

Unlimited

Unlimited

Unlimited

1TB

600 MB

Unlimited

Unlimited

Advanced

Google

ENTERPRISE

Large company or corporation with high and advanced demand on HR analytics.

$6,250/Year

quoted

quoted


Unlimited

Over 600

Over 1800

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Advanced

Google

Optional

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Free

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Account

Number of admin accounts: 1

Number of member accounts: 50

Number of learner accounts: 50

Talent management

Course

Number of courses: 5 course/year

Course

Number of classes: 5 class/course

Limit the number of members in a class: Maximum 10 members

Update learners to class – basic: 

Update learners to class – advanced:  ✖

Customize class results – basic:  ✔

Customize class results – advanced:  ✖

Session

Number of materials in a session:  1 materials

Number of sessions in a class: Up to 5 sessions in one class

Material

Storage limits: 1 GB

Number of quizzes: Upto 5 quizzes per year

Retry quiz function: ✖

Report

Basic: ✔

Customized and advanced report: ✖

Competency management

Competency assessment

Number of competency assessments: 5 post/year

Create basic appraisal: ✔

Create advanced appraisal: ✖

Competency management

Manage competency dictionary: ✔

Number of positions: 5 positions

User management

Manage competency dictionary: ✔

Email on/off function: ✖

Expert & Content Hub: ✔

Report

Standard report: ✔

Customized report: ✖

White labelling: ✖

Customer support service

Self service support: ✔

Online support via Customer Portal: ✖

Online training: ✖

Platform on-boarding: ✖

Dedicated customer success manager: ✖

Premium

Sign up

Account

Number of admin accounts: 3

Number of member accounts: 500

Number of learner accounts: 1.000

Talent management

Course

Number of courses: Unlimited

Course

Number of classes: Unlimited

Limit the number of members in a class: Maximum 1000 members

Update learners to class – basic: 

Update learners to class – advanced:  ✔

Customize class results – basic:  ✔

Customize class results – advanced:  ✔

Session

Number of materials in a session: Unlimited

Number of sessions in a class: Unlimited

Material

Storage limits: 50 GB

Number of quizzes: Tối đa 1.000 bài/năm

Retry quiz function: ✔

Report

Basic: ✔

Customized and advanced report: ✔

Competency management

Competency assessment

Number of competency assessments: Unlimited

Create basic appraisal: ✔

Create advanced appraisal: ✔

Competency management

Manage competency dictionary: ✔

Number of positions: 5 positions

User management

Manage competency dictionary: ✔

Email on/off function: ✔

Expert & Content Hub: ✔

Report

Standard report: ✔

Customized report: ✔

White labelling: ✖

Customer support service

Self service support: ✔

Online support via Customer Portal: ✔

Online training: ✖

Platform on-boarding: ✖

Dedicated customer success manager: ✖

Enterprise

Contact consultant

Account

Number of admin accounts: 5

Number of member accounts: 1.500

Number of learner accounts: 2.000

Talent management

Course

Number of courses: Unlimited

Course

Number of classes: Unlimited

Limit the number of members in a class: Unlimited

Update learners to class – basic: 

Update learners to class – advanced:  ✔

Customize class results – basic:  ✔

Customize class results – advanced:  ✔

Session

Number of materials in a session: Unlimited

Number of sessions in a class: Unlimited

Material

Storage limits: 1 TB

Number of quizzes: Unlimited

Retry quiz function: ✔

Report

Basic: ✔

Customized and advanced report: ✔

Competency management

Competency assessment

Number of competency assessments: Unlimited

Create basic appraisal: ✔

Create advanced appraisal: ✔

Competency management

Manage competency dictionary: ✔

Number of positions: 5 positions

User management

Manage competency dictionary: ✔

Email on/off function: ✔

Expert & Content Hub: ✔

Report

Standard report: ✔

Customized report: ✔

White labelling: ✔

Customer support service

Self-service support: ✔

Online support via Customer Portal: ✔

Online training: ✔

Platform on-boarding: ✔

Dedicated customer success manager: 10 hours per month

FAQs

Yes, we do offer a free plan for those who want to try our product or have a small team/company. Our free plan includes all the standard features of our product, but with some limitations such as limited export files and storage. Also, users on the free plan cannot purchase add-on features. However, our free plan can still be an excellent option for those who want to test our product before committing to a paid plan. 

Our free plan includes a range of features, but it does come with some limitations. If you need more storage or want to explore more powerful features, you will need to upgrade to a higher-tier account. The higher-tier account offers additional benefits and advanced features, and it is tailored for businesses and organizations that require more robust features and advanced options.  

If you exceed the limitations of our free plan, you will need to upgrade to our premium account to continue using our product. Our premium account offers more storage space, advanced features, and additional benefits that are not available on the free plan.

The main difference between a Basic, Premium and Enterprise account is the level of customization and support. With a Basic and Premium account, users get pre-designed features and cannot request any customization. An Enterprise account is designed for large companies needing more customization and advanced features, as well as dedicated support and account management.  

Your subscription, annual or monthly, will automatically renew until you cancel it. You can cancel your subscription at any time. After you cancel, you’ll still have access to all the paid features until the end of your billing cycle. After that, your account will be downgraded to the Free plan account.  

After cancelling or downgrading your subscription, you will have 14 days from the end of the billing cycle to save your excess usage data. After this date you will not be able to access your excess usage data.  

No, you cannot request customized features with Free, Basic or Premium account. For customization requests, you will need to change the plan to Enterprise.  

The main difference between a standard report and a dynamic report is that a dynamic report is more interactive and customizable. A standard report is a fixed report that presents a set of data in a predefined format, whereas a dynamic report allows users to customize the report's appearance, data selection, and filters. Dynamic reports typically have more features and customization options, allowing users to tailor the report to their specific needs. 

Yes, you can upgrade to a higher tier at any time if you are interested in using more features of our tool. Our fee plan is designed for businesses with different features that can help business to drive and provides advanced features like dynamic reports and notification configuration. Please note that you cannot require any customizations unless you purchase the enterprise package.  

We currently accept all major credit and debit card brands. Bank transfer is also accepted.  

Yes, you can change your plan at any time if you need to upgrade or downgrade. If you are currently on a Free you can upgrade to our Basic or Premium plan by yourself, and we have a video tutorial on the Customer Portal to help guide you through the process. However, if you need to upgrade to our Enterprise plan, please contact our sales team, and they will assist you with the process.  

You can reach our customer support team through various channels for your convenience. Feel free to send an email to [email protected] or utilize our live chat feature on the website. Additionally, you can submit a support ticket through our dedicated support portal, accessible from your account dashboard.  

Yes, we have a comprehensive knowledge base and help center filled with articles, tutorials, and guides to assist you. Whether you're looking for step-by-step instructions, troubleshooting tips, or general information about our platform, you'll find valuable resources to address your queries. Explore our knowledge base at Customer Portal for quick and convenient self-help options.  

We would be more than happy to schedule a demo meeting with you. During this meeting, we can discuss your business needs and provide tailored consultation based on our solution.  

No, there is no setup fees charged for Free, Basic or Premium account.  

We use Amazon Web Services (AWS) to host our data, which provides a secure and reliable platform for hosting and storing data. AWS is known for its strict security measures and compliance with industry standards, which helps ensure that your data is protected against unauthorized access or data breaches. Additionally, we have implemented other security measures such as encryption and regular backups to further protect your data. 

At the moment, SMARTR does not offer integration with third-party apps. However, if you have a specific integration requirement, please feel free to contact our sales team, and they will assist you in finding a suitable solution for your business. 

You can manage your subscription plan by going to Settings, subscription in our platform. From there you can either upgrade, downgrade or cancel your subscription plan. 

Yes, you can choose to make payment either monthly or annually. 

The main distinction between the monthly and annual subscription plans is that, with the annual subscription, your costs will be notably lower compared to the monthly plan over time. 

Yes, we do offer promotion. The percentage discount may vary, so stay informed by visiting our website, following us on social media, or subscribing to our newsletter for the latest updates on our promotional programs. 

You can change your payment method at any time in your billing settings. 

If you believe you've made a mistake signing up for a paid SmartR account, please contact us inside the app or email [email protected]. We'll be happy to refund you the full amount (not pro-rated) if you downgrade your subscription within 48 hours of signing up for monthly billing, or within 10 days of signing up for annual billing. 

Your account email will be notified after each failed payment. Payments may be retried up to 5 times. After this, if the payment did not succeed, your account will be downgraded to a free account.

A. FREE PLAN

Yes, we do offer a free plan for those who want to try our product or have a small team or company. Our free plan includes all the standard features of our product, but with some limitations such as limited export files and storage. However, our free plan can still be an excellent option for those who want to test our product before committing to a paid plan.

Our free plan includes a range of features, but it does come with some limitations. Specifically, the free plan has a maximum limit of 50 export files, 1GB of storage, 5 classes, 5 positions, 5 appraisals, and 5 teams. If you need more storage, additional classes, positions, appraisals, or teams, you will need to upgrade to our premium account. Our premium account offers additional benefits and advanced features, and it is tailored for businesses and organizations that require more robust features and advanced options. 

When you hit your usage limits, you will need to upgrade to our higher tier account to continue using our product without limitations. Our higher tier account offers more storage space, advanced features, and additional benefits that are not available on the free plan.

> Upgrade now or contact consultant

B. FEE PACKAGES

You can buy additional features with our Premium account. Our Premium account offers additional advanced features, including dynamic reports and notification configuration. However, these additional features are not available for the Basic account. If you require these advanced features, you will need to upgrade to our Premium account. Please note that there are additional costs associated with these features. 

The main difference between a standard report and a dynamic report is that a dynamic report is more interactive and customizable. A standard report is a fixed report that presents a set of data in a predefined format, whereas a dynamic report allows users to customize the report's appearance, data selection, and filters. Dynamic reports typically have more features and customization options, allowing users to tailor the report to their specific needs. 

C. PREMIUM PLAN 

The main difference between a Premium and Enterprise account is the level of customization and support. With a Premium account, users get pre-designed features and can purchase up to two advanced features, while customization options are limited. An Enterprise account is designed for large companies needing more customization and advanced features, as well as dedicated support and account management. 

D. UPGRADED MY PLAN AND PAYMENT METHODS 

Yes, you can upgrade to our Premium account at any time if you are interested in using more features of our tool. Our Premium account is designed for businesses and provides advanced features like dynamic reports and notification configuration. Please note that you cannot require any customizations, and if you need any advanced features, you will need to pay for them separately. Also, we regularly update our product and add new features based on our roadmap. So, if there are any specific features you require, you can check our roadmap and see if they are on our list of upcoming updates. 

We accept online payments for Premium accounts via Visa/Mastercard and VNPay. However, the payment process for Enterprise accounts is different, and customers should contact your sales team for support. 

Yes, you can change your plan at any time if you need to upgrade or downgrade. If you are currently on a Basic plan, you can upgrade to our Premium plan by yourself, and we have a video tutorial to help guide you through the process. However, if you need to upgrade to our Enterprise plan, please contact our sales team, and they will assist you with the process. 

E. SUPPORT SERVICES 

Dedicated account is responsible for providing support to Enterprise accounts. The support provided includes: 

  1. Onboarding end users of the platform over a 30-day period, which includes training on three modules: Talent Development, Competency Management, and User Management. 
  1. Assisting with any issues related to report products. 
  1. Coordinating and updating the system with any necessary changes. 

By having a dedicated account, it ensures that customers with Enterprise accounts receive personalized support and assistance in using the platform to meet their specific business needs. 

We would be more than happy to schedule a demo meeting with you. During this meeting, we can discuss your business needs and provide tailored consultation based on our solution. Please visit our website or contact our sales team to schedule a demo meeting at your convenience. 

Yes, you can change your plan at any time if you need to upgrade or downgrade. If you are currently on a Basic plan, you can upgrade to our Premium plan by yourself, and we have a video tutorial to help guide you through the process. However, if you need to upgrade to our Enterprise plan, please contact our sales team, and they will assist you with the process. 

Yes, you can change your plan at any time if you need to upgrade or downgrade. If you are currently on a Basic plan, you can upgrade to our Premium plan by yourself, and we have a video tutorial to help guide you through the process. However, if you need to upgrade to our Enterprise plan, please contact our sales team, and they will assist you with the process. 

Yes, you can change your plan at any time if you need to upgrade or downgrade. If you are currently on a Basic plan, you can upgrade to our Premium plan by yourself, and we have a video tutorial to help guide you through the process. However, if you need to upgrade to our Enterprise plan, please contact our sales team, and they will assist you with the process. 

Yes, you can change your plan at any time if you need to upgrade or downgrade. If you are currently on a Basic plan, you can upgrade to our Premium plan by yourself, and we have a video tutorial to help guide you through the process. However, if you need to upgrade to our Enterprise plan, please contact our sales team, and they will assist you with the process. 

F. DATA SAFETY & PRIVACY 

We use Amazon Web Services (AWS) to host our data, which provides a secure and reliable platform for hosting and storing data. AWS is known for its strict security measures and compliance with industry standards, which helps ensure that your data is protected against unauthorized access or data breaches. Additionally, we have implemented other security measures such as encryption and regular backups to further protect your data. 

At the moment, SMARTR does not offer integration with third-party apps. However, if you have a specific integration requirement, please feel free to contact our sales team, and they will assist you in finding a suitable solution for your business. 

G. BILLING AND POLICY 

We use Amazon Web Services (AWS) to host our data, which provides a secure and reliable platform for hosting and storing data. AWS is known for its strict security measures and compliance with industry standards, which helps ensure that your data is protected against unauthorized access or data breaches. Additionally, we have implemented other security measures such as encryption and regular backups to further protect your data. 

SMARTR products listed in the no-tax applied category (such as software and customized software) include the final price in the pricing section. Therefore, there are no additional taxes to be paid beyond the price listed. 

SMARTR products listed in the no-tax applied category (such as software and customized software) include the final price in the pricing section. Therefore, there are no additional taxes to be paid beyond the price listed. 

SMARTR products listed in the no-tax applied category (such as software and customized software) include the final price in the pricing section. Therefore, there are no additional taxes to be paid beyond the price listed. 

We currently do not offer monthly payment options. We only offer yearly pricing for our products. However, if we do decide to offer a monthly payment option in the future, we will make an announcement on our website and notify our customers. 

We do not offer refunds for canceled subscriptions. Once you have canceled your subscription, you will not be charged for any future billing periods, but you will not receive a refund for any unused portion of your current billing period. 

H. PRICING 

Yes, we offer pricing for big companies and corporate accounts. However, as each company's needs are unique, we do not publish these prices. Please contact us directly to discuss your specific requirements and receive a customized pricing plan. 

If you need to have a customized feature or different quotation based on your organization’s need, please contact our local representative at [email protected]

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