When Mr. Van Nguyen, CEO & Founder of SmartR, was invited to speak on HTV9, one of Vietnam’s leading national television channels, it wasn’t just a media appearance. It was a signal. HR transformation is becoming a national conversation, and SmartR is at the forefront of it.
Watch the interview: https://youtu.be/hpcBWlGHLr8?si=Zy4_KvXU6y5AZmWj
During the interview, Van Nguyen shared powerful insights on the future of talent management, the challenges HR leaders face, and why traditional HR tools are no longer enough. The discussion revealed one core message:
Modern HR doesn’t need more tools. It needs alignment, clarity, and measurable development.
Pressure, Complexity, and Disconnected Systems. This is the reality of HR and HR leaders today are facing immense pressure due to:
- Skill gaps across the workforce
- Difficulty retaining and developing talent
- Manual, admin-heavy HR processes
- Training that doesn’t drive performance
- Disconnected systems for learning, performance, and skills
C-level leaders are constantly asking HR tough questions like “How does HR development drive business outcomes?” Many HR teams can’t answer that question confidently, not because they lack effort, but because they lack the right tools.
Van’s key insight: Training Without Competency Is Just Noise.
Following his insight, Van highlighted a critical issue:
“Companies invest in learning, but without a competency framework, they don’t know what skills to build or how to measure impact.”
Competency is the foundation of every training process. It defines what great performance looks like in every role. It connects hiring, learning, development, and performance into one strategy. Without competencies in mind, training becomes random, performance reviews feels subjective, career paths are unclear and HR decisions are purely based on intuition instead of data.
SmartR believes the future of HR is built on two integrated pillars:
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SmartR Competency
SmartR’s Competency helps to builds clarity across the organization by:
- Define job-based competency frameworks
- Assess current skills and performance levels
- Identify gaps at individual, team, and organizational levels
- Create clear growth paths and succession pipelines
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SmartR LMS
SmartR LMS turns competency insights into action by:
- Assigning targeted learning based on skill gaps
- Personalizing development journeys
- Delivering microlearning, courses, blended learning
- Tracking completion, engagement, and skill improvement
Together, they form a closed-loop system:
Competency defines → LMS develops → Competency measures again → Business improves; turning HR from reactive to strategic
How This Drives Business Results
When HR uses a competency-based LMS platform, the organization gains:
✅ Better hiring accuracy
✅ Faster onboarding
✅ Increased employee engagement & retention
✅ Higher performance and productivity
✅ Stronger leadership pipelines
✅ Future-ready workforce aligned with business goals
This is no longer just an HR initiative, it becomes a business growth strategy.
Van Nguyen also emphasized a powerful vision:
The companies that win will be those that can identify skills, develop people with precision, and make decisions based on data—not guesswork.
SmartR is supporting HR needs for the next decade by building a platform that:
- Competency as a universal talent language
- Data powering development decisions
- AI recommending learning paths
- One platform, two core modules (LMS + Competency), endless scalability
Ready to Build a Future-Ready Workforce?
If your organization is still juggling disconnected tools or guessing talent decisions… it’s time to evolve.
SmartR helps HR become strategic, data-driven, and impactful. With an All-in-one platform, you can finally connect learning to performance—and performance to business results.
