Agile Leadership Practices


How to lead your teams more effectively through uncertain times?
Do you struggle to motivate and engage your team? Is there constant tension within your team? Do you feel that the team will not get the job done unless you are involved?

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In uncertain times, the role of Leadership needs to change. Learn at our event, what you as a Manager and Leader can do to enable your team to be proactive and owning your product while also having fun. You will experience first-hand new practices & games for you and your team to be more engaged, motivated and empowered.
  • Understand the uncertain and dynamic world today
  • Quick intro into agile and why and how agile helps in this world
  • Understand the role of leaders / managers in agile environments
  • Experience new ways of looking at leaders / managers in agile environments
  • Practices to apply the next day

About the trainer:

Carsten Ley (Germany) was VP CX in Lazada and CX responsible for Home / Easy Credit and delivered outstanding CX projects for H&M, Gabarmart, Fitin, Mekong Capital, etc. and is top 150 global CX influencer 2020.
He has had an extensive international management career in business consulting, project leadership, customer experience and change management in Europe, Latin-America, and South East Asia. He lived the last 9 years in Vietnam working for the consumer sector in E-commerce & Finance to simplify and excel value propositions, operational excellence & customer services.
He is an accomplished PMI certified project management trainer and an experienced speaker/event hosts for start-up, customer experience, and PMI conferences.

Prove you are qualified!

Let the world know you are climbing up the career ladder by completing our soft skills training courses. Show your boss that you finish the training your company offer.

  • Learn the skills that matter for your industry or subject.
  • Receive certificates validated by our certified trainers and SmartR.
  • Impress employers with learning outcomes you can add to your CV.


Who are SmartR and what we do?

We are an EdTech company helping businesses to plan, implement, and track their talent development programs.

How can I get a quote for my company?

Visit this link: to fill in a business form and leave us your message (company field, type of training, size of training, language preference...) The SmartR team will contact you with a suggested plan.

How will SmartR services benefit you & your team?

Setting up a return-driven training program can be difficult. So, we make it easy for your team.

  • Your managers can set up target KPIs, conduct Training Needs Analysis, and align training programs with your organization's target objectives.
  • We partner with 100+ certified trainers and experts on the fields to deliver in-house trainings, public trainings and 1-0-1 coaching.
  • We offer a FREE tracking tool to generate management dashboard and management reports. Your company will be able to track the effectiveness of your investments in training programs
Who are our partners?

We partner with professional trainers to bring the best program for our corporate clients. Our trainers are industry experts, certified educators, and have years of experience in working in globally recognized organizations such as Apple, Grab, and Google.

How is SmartR different from traditional training centers?

We partner with cerified trainers to not only bring the best program for our corporate clients but also help them to implement and track the effectiveness of thei investment in trainings. We know that many organizations still think training an expense rather than an long-term investment. Therefore, we start our program by conducting Training Needs Analysis and setting KPI with the management to ensure that we deliver a result-driven training program